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FAQ

  • Who can benefit from using a Flax Sak?
    Everyone! Heat therapy can help alleviate pain from: Menstrual cramps, headache, fibromyalgia, earache, backache, injuries, or TMJ Cold therapy can help relieve: sunburn, fever, hot flashes, inflammation, pulled muscles, sinus headaches, arthritis, and reduce swelling. Flax Saks also provide hours of warmth and comfort. Children love to use them to warm their beds, carseats and strollers in the winter.
  • How do I use my Flax Sak Safely?
    Fold and place in a clean microwave for 90 seconds to 2 minutes checking the temperature to ensure ideal warmth. Then shake, flip and continue heating in 30 second increments until desired temperature. Please be careful to NOT OVERHEAT, Flax Saks will scorch if heated for too long. Allow plenty of room around your Flax Sak while heating. Do not rest against the door or the walls of microwave. Flipping and rotating your pack allows for even heating and avoids hot spots. Always be careful to check your Flax Sak so that it is not too hot before giving it to a child or a pet. Freeze for 30 minutes for cold therapy. We suggest storing your Flax Sak in a resealable plastic bag in the freezer. It will be cold when you need it and easy to heat when you need hot therapy. When cared for properly your Flax Sak will last and bring comfort for years to come.
  • How to I clean my Flax Sak?
    All our Flax Sak covers are machine washable, please lay flat to dry. Flax Saks without covers, must be spot cleaned only. Please do not get insert or flax seed wet.
  • What is inside the Flax Sak?
    All Flax Sak products are 100% natural. They contain brown flax seed and high quality organic herbs and essential oils. Covers are made using 100% cotton, brushed flannel, or batik. The insert is made with cotton muslin (a loosely woven cotton fabric that is very breathable). Scented Flax Saks contain: Lavender, Chamomile, Peppermint or Eucalyptus. Unscented has a slight earthy, baked bread smell when heated. *Herbal scent will decrease over time, but the effectiveness of hot and cold therapy remains.
  • Can I have a custom size made?
    Yes! Just send us a message using our Contact Form and we can work together to create a custom Flax Sak that works for you in your favorite fabric.
  • Do you have gift wrapping?
    All of our Flax Saks come wrapped with beautiful natural Raffia, and each has a tasteful instruction tag attached. It is then placed in a cello bag, ready for gifting. We do offer additional gift wrapping that comes in a reusable handmade cotton bag, beautifully wrapped and tied with a To: and From: tag.
  • Why use Flax seed instead of another filler?
    Flax Seed is an herbal flower seed, rather than a food product. This eliminates the "food" smell you get with other fillers. Unlike rice or other grain products (which are mostly water), Flax Seed is 30-40% oil, which remains inside the seed to be warmed again and again. Most grain products loose their ability to retain heat as the water cooks out of the grains, leaving behind unpleasant odor. When heated, a Flax Seed wrap or pillow retains heat for up to 45 minutes, providing a moist heat which promotes healing. Under the covers, a Flax Seed Pillow will stay warm for an extended period of time, which makes an excellent bed warmer.
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